Bennett & Bloom Eye Centers
AOL Users: How To View our Web Site Correctly

You're probably one of the millions of AOL users that do not realize that AOL software automatically compresses image data and will distort many images and photographs, causing these images or photographs to look blurry or have black lines in them.  AOL software is unusual compared to all other browsers (like Netscape or Internet Explorer) included with other more standard internet services.  AOL thinks it is doing its users a favor by compressing images automatically to speed downloading time, even though the download time is essentially unchanged by this compression.

The actual result is that the AOL software adjusts images and photographs only to a predefined set of 256 unique colors.  Any images with more than the 256 colors in the AOL palette get blurred or blackened.  In short, AOL users do not see the internet as clearly as the rest of the internet community.  Once you're logged on through AOL, it doesn't matter whether you use the AOL browser, Internet Explorer, or any other browser on your computer.  They will all receive AOL compressed images.

To improve the quality of images on all Web sites (including ours!) when using America Online you will need to turn off the image compression function that is set to "on" by default.  The basic procedure to turn off AOL image compression is outlined below, but may vary slightly between AOL software versions.

Turning off AOL Image Compression:

1)  Choose "My AOL" on the icon bar across the top of the window.
2)  Select "Preferences".
3)  Click the "WWW" icon, pulling up the AOL Internet Properties dialog box.
4)  Click the "Web Graphics" tab on the AOL Internet Properties dialog box.
5)  Uncheck "Use Compressed Graphics".
6)  Leave the AOL Internet Properties dialog box open.

You now need to delete the pages / images that have been previously viewed (browser's cache):

7)  Select the "General" tab on the AOL Internet Properties dialog box.
8)  Click the "Delete Files" button in the "Temporary Internet files" section.
9)  Click "OK" to confirm this action.
10)  Click "OK" to close the AOL Internet Properties dialog box.
11)  Close the "Preferences" window.

For the above changes to take place, you may have to exit and restart AOL.